Explaining the “D.O.R.T.S.” Form to Potential Clients

The Disclosure of Representation of Trading Services Form (link updated October 2019) is a mandatory form in BC. Courtesy of the BC Council of Real Estate. The form content has to be explained by the realtor, so that you are comfortable signing it. The form basically binds the realtor to you, but does not bind you to the realtor. Typically, I get into the details of the form and the buyer makes a hand motion indicating they are ready to sign it.

I look at this form as the start of a form-filled experience of buying or selling Whistler real estate. It is important to ensure that the correct form is signed at the appropriate time in the transaction, and I am all over that!

The following is an article courtesy of the Real Estate Board of Greater Vancouver (REBGV) of which Whistler is a member.

Realtors are asking you to sign?

You’re casually talking about the housing market with a REALTOR® you’re interested in working with when the conversation shifts to your personal financial situation.

The Realtor stops the conversation and politely asks you to sign a form called “Disclosure of Representation in Trading Services” (DORTS) before they can continue.

This may seem a little sudden, but it’s perfectly normal. In fact, this means this Realtor is following the rules the BC government put into place in 2018.

Having professional representation is important when you’re looking to buy or sell a home.  Realtors are required to inform you, up front, about your representation options. This is what the DORTS is for.

When do you need to sign a DORTS?

Realtors can share factual information about the properties they list for sale. They can also give factual information about the real estate market at large.

You need to sign a DORTS if you wanted to discuss with them:

  • personal information;
  • your financial situation;
  • why’d you’d like to buy or sell; or 
  • any other information that could affect a real estate negotiation.

Realtors can only discuss this information with someone they represent, or with someone who understands they’re not being represented and what that entails.

What does a DORTS do?

This document explains what your options are when it comes to representation and ensures you acknowledge that you understand these options.

It outlines the advantages of working with a real estate professional and what their legal obligations are to you if they provide you client (agency) representation.

It also details the pitfalls you can encounter if you decide to be unrepresented (no agency) in a real estate transaction.

Read through the form carefully, and speak with the Realtor, to fully understand the types representation available to you.

If you choose to continue unrepresented, a Realtor will ask you to sign a form called the Disclosure of Risks to Unrepresented Parties. This form outlines that you understand you’re unrepresented and what that entails.

Ultimately, if you’re unsure about the situation, just ask. Remember, Realtors are professionals that deal with these issues every day – they’re there to help!

What’s “agency”?

When you decide you want representation, you’ll form an “agency” relationship with your Realtor. This means your Realtor is legally duty-bound to protect your interests. For example, an agent has fiduciary duties of loyalty, confidentiality, and disclosure to a client.

Once you establish agency, your Realtor becomes your agent and a professional advisor. They can:

  • help you adopt a sound negotiation strategy based on industry knowledge and experience and can negotiate on your behalf;
  • help you market your home and/or buy a home and become a link with other Realtors to locate homes that meet your needs;
  • handle the different contracts and paperwork involved in a transaction;
  • recommend other professionals, such as certified home inspectors, lawyers or notaries, insurance agents, home movers, or contractors; and
  • help you analyze the market to find the right home at the right price – or help you get the most from your sale.

More information

Still looking for more information? Talk with your Realtor or review the Real Estate Council of BC’s website at www.recbc.ca.

Marion Anderson Personal Real Estate Corporation



Sutton Group – West Coast Realty, #203, 1080 Millar Creek Road, Whistler, BC V8E 0S7

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