Westin Resort and Spa, 4090 Whistler Way, Whistler, BC
The purpose of this page is to provide the information on the Westin that is not readily available when looking at the Westin Resort & Spa’s website.
As the author of this website, I could write a book of information on the Westin, especially the upcoming renovation which is detailed on Westin Renovation page. This page offers you highlights that you should know to determine your interest in this property. For more information on the Westin’s amenities and rooms, please visit their website. For further questions on the Westin, please contact me to set an appointment to discuss all the rules, regulations and the renovation, it is a complex topic.
Table of contents
History of Key Players
- WRM is the strata manager.
- Marriott owns the Westin, Whistler franchise.
- OHR Whistler Management Ltd. (OHR) was the original hotel management company. O’Neill Hotel and Resorts were the original company that used to manage Powder Properties in Whistler.
- In 2018, OHR company was purchased by Aimbridge and its Canadian subsidiary, Evolution. Evolution is the current hotel management company. However, the name of the management company remained as “OHR Whistler Management Ltd.” and it is the name in all the legal documents, for example, “The Westin Resort & Spa, Whistler, is operated by OHR Whistler Management Ltd.
- Cressey was the developer who retained ownership of 169 strata lots, including the lobby, the restaurant, meeting rooms, lounge, retail stores, employee housing, and the parkade.
- Cressey leased (99 years) several strata lots to the strata corporation. The strata corporation then leased these strata lots to the original hotel management company, OHR Whistler Management Ltd.
- Cressey originally leased directly to the hotel management company the following strata lots, the pool and health club, sales, office, cafe, and employee housing.
- After the hotel was built and started to generate revenue, several owners formed The Owner Council (OC) to provide input to the hotel management company.
- An asset manager with Ashler Hospitality Corporation worked with the OC to amend the Hotel Management and Rental Pool Agreement (HMA) in 2008, and has continued working with the OC ever since. The asset manager provided input and advice to the OC, resulting in a significant improvement in the financial performance of the hotel.
- The HMA in place with each strata lot owner and the hotel management company, and was due to expire in 2028.
- In addition, the Westin franchise agreement was also scheduled to expire in 2028.
- Acknowledging that the OC only exists in the HMA executed in 2008, it meant that the Owners Council would cease to exist in 2028 once the contracts with HMA and Westin expired.
- The OC was advised as a group of owners to come together and form a permanent and legally recognized society. The owners could then elect a governing body to represent their joint interests.
- The new HOA negotiated a new and improved 25-year agreement with Marriott and Aimbridge in late 2025.
- During the negotiations, the Marriott, holder of the Westin Whistler franchise required that the hotel be renovated to meet current guest expectations.
- $10.25 M contribution was negotiated, called “key money”. Marriott’s contribution was $8M, and Aimbridge’s contribution was $2.25M. This contribution was conditional on the owners renovating the hotel rooms. The HOA agreed to the renovation, which was needed, and now had $10.25 M to help with the costs.
- These negotiations and the transition to the HOA have also resulted in an updated Hotel Management Agreement (HMA) dated January 1, 2026.
Owner Reservations Guidelines
The following was provided by the Westin Resort & Spa, Whistler:
Owner Resort Card
The definition of an Owner is the name(s) registered on the title deed. Each Owner receives an Owner’s Resort Card and must present it to get the many benefits and discounts offered throughout the hotel. The Owner will be invoiced for all charges relating to their strata lot.
Owner Personal Reservations
All booking requests will be made through the Owner’s website, but an Owner can always email Owner Relations to check availability. The request will then be confirmed back to the Owner with either a confirmation number or it will be declined if the request could not be accommodated.
When an Owner makes a reservation during the Booking Calendar times, they are guaranteed their unit and the dates requested. After the deadlines, we hand over the remaining hotel availability to the sales & reservations departments to sell and maximize revenue for the Owners. Owners can make booking requests after these times, but it is based on availability and their unit is not guaranteed. Below are the official booking rules.
An Owner may book their unit for a guest using the rental pool if they provide Owner Relations with the full name in advance or fill in the guest’s information on the booking request page on the Owner’s website.
Calendar Bookings
In the middle of March, Owner Relations will send out an email notifying Owners that they can start booking for the upcoming winter season. The deadline is always April 15th to submit booking requests for the winter season.
In the middle of October, an email will be sent out notifying Owners that they can start booking for the following summer season. The deadline is always November 15th to submit booking requests for the following summer season.
Winter Season: Summer Season: November 16 – April 15 (April 15th booking deadline)
April 16 – November 15 (November 15th booking deadline)
If you book by the deadline dates, your unit is guaranteed. It is important to ensure the correct dates when booking, especially over peak time periods as hotel availability can be booked up quickly.
Reservation requests 30 days prior to the following month
After the deadline passes for Owner bookings, we release the remaining inventory to the Hotel to sell (wholesale, groups, transient reservations, etc.). If an Owner has not made their booking requests by the above deadlines, then the Owner will need to wait until the booking opens 30 days prior to the following month. i.e., on May 1st the Owner’s booking calendar will indicate any days which will be available for June. Owners can make their booking request only if the hotel is forecasting less than 80% occupancy for the requested dates.
Discounted rates
Included in the Owner benefits are Owner Pay rates and Owner Friends & Family rates.
Owner Pay rates are discounted rates available to Owners who would like to book an additional room to their Owner pool reservation while staying on property. There is a maximum of one room booked under the Owner Pay rate per unit owned and any additional rooms would have to be under the Owner Friends & Family rate. The discounted rate is only available when the Owner stays on the property and in a Deluxe Studio Suite or a One Bedroom Suite.
All other discounted reservations would fall under the Owner Friends & Family rate. The discounted rates are subject to availability and will not apply during peak seasons such as. Christmas, New Year’s, Presidents Week, Easter and Spring Break weeks, long weekends, or any other peak times through the year. Rates are subject to change at any time.
Cancellations
Spring/Summer bookings (April 16 to November 15) have a 14-day cancellation policy. If you cancel within 14 days of your arrival date, the unit will remain out of the rental pool and the reservation will be cancelled.
Fall/Winter bookings (November 16 to April 15) have a 30-day cancellation policy. If you cancel within 30 days of your arrival date, the unit will remain out of the rental pool and the reservation will be cancelled.
If you do not arrive for your scheduled booking, the unit will also remain out of the rental pool.
Renovation Rooms and Corridors
There is a separate page on this site, Westin Renovation Rooms and Corridors, which has a lot more detail. However, in summary, the renovation budget is $50 million, and as of September 2025, the funds collected are:
Renovation Fund
- $7 million FF&E reserve set aside as of April 2025
- $10.2 million in the supplementary Capital Upgrade Reserve fund.
- $3 million June 2025 contribution
- $8 million Marriott negotiations key money
- $2.25 million from the Hotel Manager negotiations key money
- Total collected is $30,450,000 and allocated for the renovation as of September 2, 2025 information
- Balance to collect is $50,000,000 – $30,450,000 = $19,550,000
Owners’ Contribution in 2026 and 2027
Based on the balance to collect being $19,550,000 in 2026 and 2027. The following is based on the June 16, 2025, letter from the OC to the owners, which included the OC’s calculation:
Studio: IUD 88: $19,550,000 x88/46,048 = $37,361 still to pay in 2026 -2027
1 bedroom: IUD 122: $19,550,000 x148/46,048 = $62,835 still to pay in 2026 -2027
2 bedroom: IUD 178: $19,550,000 x178/46,048 = $75,571 still to pay in 2026 -2027
Next Steps
If you have questions about the Westin and you are not working with a Whistler realtor, please contact Marion Anderson.
Marion Anderson Real Estate Agent
Sutton Group – West Coast Realty, Whistler, B.C.
marion@marionanderson.com (604) 938-3885